Whitepaper | Improving the Customer Experience with Limited Resources & Limited Staff
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In today’s omnichannel age, the customer experience (CX) — which represents the sum of all interactions a consumer has with a brand during the buying process — is rapidly becoming a key differentiator. By optimizing CX, retailers can drive more sales and increase profitability, since customers are willing to pay as much as 16 percent more for products sold by companies that deliver great experiences, according to a recent PwC report.
Download this whitepaper to know how you can improve the customer experience at your retail store with limited staff and resource.
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2800 Skymark Avenue, Suite 203
Mississauga, ON. Canada. L4W 5A6
+1 416 655 0205 / 647 668 5785
Email: info@canadiansme.ca
185 Renfrew Drive
Markham, Ontario L3R 6G3
epson.ca
1 (800) 463-7766
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